8 Ways to Fix ChatGPT Login Not Working

By Anoop Varghese Published June 16, 2023

ChatGPT is a powerful natural language generation model that can create engaging and realistic replies. However, you might be asked to log in while trying to use the service. But, when you hit the log in button, you won’t be redirected to any log in page, thus leaving you at a dead end.

The issue is confusing and you might be scratching your head thinking about how you can fix it. We believe you have tried the basic measures, such as reloading the webpage and re-entering the login details like email ID and password. However, if you are still unable to log in to ChatGPT, this guide will help you fix the issue.

1. Switch Network

If you have a fluctuating internet connection, the ChatGPT login might not work properly. The best solution is to switch to cellular data or another Wi-Fi, if available. If you are accessing ChatGPT from PC, you can also use the mobile hotspot on your iPhone or Android phone.

2. Disable VPN

If you are using a VPN, ChatGPT login might not work. This could be because of the virtual network created by the VPN. It can be easily solved by turning off the VPN or any other proxy services. Once you turn off these services, check if you can log in to ChatGPT.

fix ChatGPT login button not working or missing by turning off VPN

3. Clear Browser Cache

Corrupt browser cache or cookies can lead to issues such as the ChatGPT login button not working or missing. You can easily fix it by clearing the browser cache. We have made dedicated guides to clear the cache on popular browsers which you can access from the links below:

4. Use Correct Authentication Method While Logging In

ChatGPT offers multiple ways to log in and access the service. However, if you try an authentication method that you haven’t used for your account, you can’t log in to ChatGPT. To make things easier, if you have logged in with Google previously, you need to log in again with Google to access your account. Else, you’ll see the login error message.

You can access the official ChatGPT login page from the link below:

5. Disable Extensions

While extensions help better your experience on the internet, installing some might lead to ChatGPT not loading after login. The best solution is to uninstall all the recently installed extensions and install them again to find the one causing the issue and completely remove them.

We already have a guide on how to remove extensions from Chrome. You can follow the same steps for all Chromium-based browsers and Firefox.

This method worked for me, so I believe it will also work for you. Visit the official webpage of ChatGPT on any browser other than your default browser and log in with the authentication method you have been using before.

Fix ChatGPT keeps loading after login by opening in incognito

You can also use the incognito mode to access the service. If none worked, you can try logging in on another device and see if you can access ChatGPT. For instance, if you are using a PC, switch to mobile or vice versa.

Also Read: 6 fastest browsers you should try

7. Report the Issue to ChatGPT

If none of the solutions mentioned above helped you, it’s best to report the issue to ChatGPT. The OpenAI team will assist you in finding a solution. However, you can’t access the help button on the chat screen as it is accessible only after you login. So, follow these steps:

Step 1: Visit the official OpenAI support webpage from the link below:

Visit OpenAI support page

Step 2: Click on the chat icon at the bottom right corner.

Sep 3: Choose the question from the Home page to find the issue you are facing or mention the issues from the Messages tab.

From this section, you can mention the issue and get the required support.

8. Create a New User ID

Apart from the issues mentioned above, you can create a new ChatGPT account. Here’s how:

Step 1: Visit the official ChatGPT page from your browser.

Open ChatGPT

Step 2: Click on Sign up.

Step 3: Choose the authentication method and follow the on-screen instructions to authenticate your account.
(Here, we are going with ‘Continue with Google.’)

choose the authentication method of your choice

Step 4: Enter your account name, birthday, and click on Continue.

Step 5: Verify your phone number and click on Send code.

Step 6: Enter the code and you will be taken to the ChatGPT screen.

enter the code after entering the number

You can further read the instructions and start using the service without the login error. Ensure to remember your login credentials this time to use ChatGPT hassle-free.

Tip: Don’t forget to check out these free AI tools online for your personal or business use.

Besides the reasons mentioned above, there are other reasons why the ChatGPT login button is not working or missing. Let’s check out:

1. High Traffic

ChatGPT is used by millions of users worldwide, and sometimes it is more than what the server can handle. To fix this, subscribe to GPT-4 or use free ChatGPT alternatives like Bing Chat or Google Bard. You can check out all of these services from the links below:

Checkout GPT-4

Checkout Google Bard

2. ChatGPT Server Issue

Server issues are inevitable for many internet services, and ChatGPT is no exception. Users may occasionally experience disruptions such as slower response times or increased latency due to server-related challenges. Wait until OpenAI recognizes the issue and addresses the issue.

3. ChatGPT Is Under Maintenance

As mentioned before, ChatGPT requires maintenance once in a while to address server-side issues. During these maintenance periods, users may experience temporary unavailability, limited functionality, or even ChatGPT login not working issues. Wait until the OpenAI completes the maintenance and opens the service for the public.

1. Why is ChatGPT showing a blank screen?

There are many reasons why ChatGPT may display a blank screen. These include network errors, server overload, temporary glitches, or the OpenAI team shutting down the servers for maintenance. To solve this, check our guide on fixing ChatGPT network errors and see if that helps.

2. Is ChatGPT not accepting new users?

ChatGPT has not been restricted from any new user registrations. You might not be able to create a new account if the servers face a significantly high volume of traffic or encounter server issues at OpenAI. Here’s how you can fix the ‘ChatGPT is at capacity right now’ error.

3. Why won’t my email work for ChatGPT?

You will see this error message when you use an invalid email address or use an already registered user ID.

Access ChatGPT Without Issues

ChatGPT is a great tool. However, if you can’t log in, you can’t reap any of its benefits. With this guide, we hope you were able to fix ChatGPT login issues and use the service without any problems. If you have any queries, let us know in the comments below. Additionally, learn how to generate an OpenAI API key to integrate GPT into your products.

Last updated on 15 June, 2023

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